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Privacy Policy

How Joint Fitness P&A Margaret River Pty Ltd collects, uses, and protects your personal information.

Effective Date: 15 April 2026  |  Last Reviewed: 15 April 2026  |  Jurisdiction: Western Australia, Australia

1. About This Policy

Joint Fitness P&A Margaret River Pty Ltd (ABN 84 696 958 719 / ACN 696 958 719) ("Joint Fitness", "we", "us", or "our") is committed to protecting the privacy of individuals who interact with us.

This Privacy Policy explains how we collect, hold, use, and disclose personal information in accordance with the Privacy Act 1988 (Cth) ("Privacy Act") and the Australian Privacy Principles ("APPs") contained in Schedule 1 of the Privacy Act.

By using our website (jointfitnesspamargaretriverpty.site), contacting us, or engaging our services, you consent to the handling of your personal information as described in this Policy.

2. Who We Are

Joint Fitness P&A Margaret River Pty Ltd is a fitness, personal training, and wellness company registered in Western Australia, Australia.

3. Information We Collect

We may collect the following types of personal information:

  • Identity information: full name, title, date of birth, emergency contact details
  • Contact details: email address, phone number, postal address
  • Health information: medical conditions, injuries, fitness history, and health screening responses (where relevant to providing safe fitness services)
  • Membership information: membership type, payment details, attendance records
  • Communication records: emails, enquiry form submissions, and any other correspondence with us
  • Website usage data: IP address, browser type, pages visited, time on site (collected through standard server logs or analytics tools)

We collect personal information by lawful and fair means, and where practicable, directly from you. Health information is collected only with your consent and only to the extent necessary to provide safe and effective fitness services.

4. How We Collect Information

We collect personal information through:

  • Membership application and health screening forms
  • Enquiry forms submitted on our website
  • Direct email or telephone communications
  • In-person consultations and fitness assessments
  • Automatically via cookies and server logs when you visit our website

5. How We Use Your Information

We use personal information to:

  • Respond to your enquiries and provide our services
  • Deliver safe and effective fitness training, classes, and wellness programs
  • Manage memberships, bookings, and payments
  • Comply with legal and regulatory obligations
  • Send service-related communications, updates, and invoices
  • Improve our programs and service offerings
  • Where you have consented, send marketing communications about classes, events, and promotions

6. Disclosure of Personal Information

We may disclose your personal information to:

  • Our employees, trainers, and contractors (on a need-to-know basis)
  • Third-party service providers (e.g. payment processors, IT/hosting, insurance) — subject to confidentiality obligations
  • Government agencies, regulators, or law enforcement bodies where required by law
  • Emergency services or medical professionals in the event of injury or medical emergency

We do not sell or rent your personal information to third parties for their own marketing purposes.

7. Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, and loss, and from unauthorised access, modification, or disclosure. These measures include:

  • Secure email and password-protected systems
  • Access controls restricting personal information to authorised personnel
  • HTTPS encryption on our website
  • Regular security reviews of our systems

In the event of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act.

8. Cookies and Website Analytics

Our website may use cookies to improve your browsing experience. You can configure your browser to refuse cookies; however, this may limit some website functionality.

9. Access and Correction

Under APP 12 and APP 13, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of information that is inaccurate, out of date, incomplete, irrelevant, or misleading

To exercise these rights, please contact us at ceo@jointfitnesspamargaretriverpty.site. We will respond within 30 days.

10. Marketing Communications

We may send you marketing communications where you have consented or where permitted by the Spam Act 2003 (Cth). You may opt out at any time by contacting us or using the unsubscribe link in any marketing email.

11. Complaints

If you believe we have breached the APPs or this Privacy Policy, you may lodge a complaint by contacting us at:

We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days. If you are not satisfied, you may escalate to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on our website with a revised effective date.

13. Governing Law

This Privacy Policy is governed by the laws of Western Australia and the Commonwealth of Australia. Any disputes arising under this Policy shall be subject to the jurisdiction of the courts of Western Australia.

14. Contact Us

For any privacy-related queries or concerns, please contact: